YOUR INFORMATION & CHOICES
Privacy & Cookies
How we handle information when you use London Helicopter Tours, and how cookies and similar technologies work on this website.
Last updated: 15 October 2026
Privacy Policy
What we may collect, why, and your rights.
What information may we collect?
The information we process depends on how you use the website. This may include your name, email address and the content of an enquiry you send; technical information such as IP address, browser and device details, pages requested and server logs; and limited website usage or link information where the relevant technology is enabled. Please avoid including sensitive personal information in ordinary enquiries unless genuinely necessary.
Why do we use this information?
We use enquiry details to read and respond to messages. Technical information helps us operate the website, protect it from misuse, investigate faults and maintain security. Limited usage information may help us understand which pages and booking routes are useful, subject to applicable cookie and privacy requirements.
Our lawful basis
Under UK data protection law, processing personal information requires a lawful basis. For responding to ordinary enquiries, administering and securing the website, and proportionate service improvement, we will generally consider our legitimate interests, where those interests are not overridden by your rights. Where consent is required, such as for certain non-essential storage or tracking technologies, we must obtain it before using them. You may object to processing based on legitimate interests in appropriate circumstances.
Who may receive information?
We do not sell the personal information you send us. Service providers involved in hosting, security, maintenance, email delivery and, where used, measurement may process information to provide their services. Information may also be disclosed where legally required. If you click through to Adventure001, that website is responsible for the data it collects from you. We do not automatically send your contact enquiry to Adventure001 when you follow a booking link.
International transfers
Some website service providers may process information outside the UK. Where a transfer is subject to UK data protection restrictions, appropriate legal safeguards are required. The arrangements depend on which providers the website uses.
How long is information kept?
We retain enquiry details only for as long as reasonably necessary to respond and deal with any follow-up, plus any period required for legitimate administration or legal purposes. Technical and security records are kept according to operational needs and provider settings. Retention associated with cookies or analytics depends on the technology actually in use.
Your rights
Depending on the circumstances, you may have rights to access your information, correct inaccuracies, request erasure or restriction, object to processing, request data portability where applicable, and withdraw consent when consent is the basis for processing. To make a request, please use our Contact page. We may need to verify your identity before responding.
Questions and complaints
If you have concerns about our handling of your information, please contact us first. You may also complain to the UK Information Commissioner’s Office (ICO), the independent regulator for data protection. Visit ico.org.uk.
Cookie Policy
Website technologies, booking links and your choices.
What are cookies and similar technologies?
Cookies are small pieces of information that websites may place on your device and read later. Similar rules can also apply to local storage, pixels, scripts, identifiers and technologies that store information on or access information from your device.
How they may be used on this website
Essential operation and security: technologies genuinely needed to deliver the site, secure it or remember a privacy preference.
Measurement: where enabled, analytics may help us understand visitor activity and improve the website.
External services: third-party content or tools may use their own technologies when present on a page. Whether consent is needed depends on the particular technology and its purpose.
Consent and your choices
Technologies that are strictly necessary or otherwise exempt from the relevant consent requirement may operate without consent. Other technologies must not be activated before any legally required consent is obtained. If LHT provides a cookie preference control, you can use it to change your choices. You can also manage cookies in your browser settings, although blocking some may affect website features. Browser settings do not necessarily replace consent controls required on a website.
Booking links and other websites
Following a booking link takes you from LondonHelicopterTours.co.uk to Adventure001. Cookies and other tracking technologies used after you arrive there are governed by that website’s own policies and controls. A referral link may contain tracking information needed to attribute the visit, which is not itself a statement that a cookie is placed on your device by this website.
Actual cookies used
The exact cookies, providers, purposes and durations depend on the live WordPress configuration, plugins, embeds and analytics settings. A verified cookie inventory should be added here if non-essential or other relevant cookies are in use, and corresponding consent choices must be made available where required. We do not publish an invented list of cookies.
Updates to this policy
We may update this page when our services, website technology, providers or legal requirements change. The current version and its most recent update date will appear here.